Shipping policy

Shipping Policy

At Maple and Co, we aim to deliver your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 2–4 business days after receiving your confirmation email. You will receive another notification once your order has shipped.

Shipping Times

Most orders arrive within 20 business days from the date of shipment.
Please note that delivery times may vary depending on your location and external factors beyond our control — such as customs delays, weather conditions, or carrier issues.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number(s). You can use this number to monitor your delivery status.

Delays and Exceptions

While we strive to meet the estimated delivery time, some orders may take longer due to uncontrollable circumstances. We appreciate your patience and understanding in these rare cases.

Shipping Regions

We proudly offer worldwide shipping. Please ensure your address details are entered correctly to avoid any delivery issues.

Customs, Duties, and Taxes

Maple and Co is not responsible for any customs fees or import taxes that may apply. All charges imposed during or after shipping (such as tariffs or taxes) are the responsibility of the customer.

Contact Us

If you have any questions about your order or need assistance with tracking, please contact our support team at hello@mapleandco.net